PRR Project
Hi+Connect ? Desenvolvimento de nova forma de comunicação do chatbot HiJiffy e perfilagem inteligente dos hóspedes
Project sheet
Name
Hi+Connect ? Desenvolvimento de nova forma de comunicação do chatbot HiJiffy e perfilagem inteligente dos hóspedesTotal project amount
30 thousand €Amount paid
10 thousand €Non-refundable funding
30 thousand €Loan funding
0 €Start date
22.11.2021Expected end date
30.09.2025Dimension
Digital TransitionComponent
Businesses 4.0Investment
Digital Transition for BusinessesOperation code
10/C16-i02/2022.P4032Summary
A HiJiffy é uma startup tecnológica dedicada ao desenvolvimento de uma plataforma SaaS que centraliza todas as comunicações realizadas entre unidades hoteleiras e hóspedes.A principal componente desta plataforma corresponde a um assistente conversacional virtual (chatbot) especializado no setor hoteleiro, AI-powered, que tem sido a principal área de I&D da empresa desde a sua génese.O presente projeto tem dois objetivos principais relacionados com o chatbot:i) Criação e teste em laboratório de modelos de AI, com base de dados de conversas reais, para categorizar hóspedes de acordo com os seus perfis, e fornecer informações relevantes para staff hoteleiro de forma a que possam aumentar a taxa de conversão e melhorar a sua experiência; e,ii) Projeto-piloto de utilização e teste de uma abordagem Generative Pre-Trained Transformer (GPT) nos modelos de Natural Language Processing (NLP) tradicionais que suportam o chatbot atual, com o objetivo de enriquecer as respostas dadas.
Beneficiaries
The two types are::
- Direct Beneficiaries are those whose funding and projects to implement are part of the Recovery and Resilience Plan that has been negotiated and approved by the European Union;
- Final Beneficiaries are those whose funding and projects to implement are approved following a selection process through Calls for Applications.
Call for applications
As part of the Call for Applications, submissions are requested to select the projects and final beneficiaries to whom funding will be awarded. Specific selection criteria are defined for each call, which must be reflected in the applications submitted and assessed.
The project is appraised on the basis of its compliance with the selection criteria laid down in the calls for applications, and a final score may be awarded, where applicable.
Final evaluation score
The components for calculating the assessment score can be found in the selection criteria document mentioned below.
Selection criteria
Beneficiaries
Intermediate beneficiaries
Procurement
Beneficiaries representing public entities implement their project by signing one or more contracts with suppliers for goods or services through public procurement procedures.
To ensure and provide the utmost transparency in all these contracts, a list of the contracts that were signed under this project is available here, along with the information available on the Base.Gov platform. Please note that, according to the legislation in force at the time the contract was signed, some exceptions do not require the publication of the contracts signed on this platform, and, therefore, no information is available in such cases.
Geographic distribution
30 thousand €
Total amount of the project
Percentage of the amount already paid for implementing projects
, 33,3 %,Where was the money spent
By county
1 county financed .
-
Vidigueira 30 thousand € ,